Term and conditions of sample-cm.com
General
Sample-cm (sample-cm.com) owns and operates this website.
Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices. By using the services of this Website, you are agreeing to all of the Terms of Service and Privacy Policy, even as they may be updated by us from time to time.
Intellectual property, software and content
The intellectual property rights in all software and content (including photographic images, designs, videos and layouts) made available to you on or through this Website remain the property of sample- cm.com and its licensors without limitation and are protected by copyright laws and treaties around the world. All such rights are reserved by sample-cm.com and its licensors. You may store, print and display the content supplied solely for your own personal use.
You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website. Nor may you use any such content in connection with any business or commercial enterprise. Any reproduction, copying or redistribution of the Materials or design elements of the Sample-cm Website for any purpose are strictly prohibited without the express written consent of M. Charbonnier.
Please contact sample-cm.com for all publications and inquiries.
Official shop of Sample-cm
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability.
Grand bassin unique designs
Our Sample-cm equipment is handmade in our Neukölln studio in Berlin, Germany in ethical conditions using high quality equipment and limited edition fabrics and materials. Each item is specially made as a limited edition creation and therefore unique to the user. Since the clothing is hand-made and created to each order, small variations may occur. Each and every piece is distinct yet with an assured consistency in both quality and design.
Sample-cm invites the wearer to experience its clothing interactively by transforming, decorating and/or adjusting the clothing using the signature straps. The wearer is alternatively free to enjoy each garment as a ready-to-wear piece.
Payment
Payment is available and secured via PayPal. If you do not have a PayPal account or would like to pay via bank transfer, please contact us at sales@sample-cm.com We will provide you with an invoice and our bank information. Once your order has been confirmed and your payment received, you will receive a confirmation email from us with shipping details. In the case the item is not available at the moment of your order, sample-cm will refund you completely within 24 hours.
We attempt to be as accurate as possible and eliminate errors on this Website; however, we do not warrant that any product, pricing, description, photograph, or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on this Website, in an order confirmation, in processing an order, delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged.Your sole remedy in the event of such error is to cancel your order and obtain a refund.
Delivery
The worldwide shipping costs are free for any order on the sample-cm.com official store. Your Sample- cm equipment will be dispatched within two working days from receipt of your payment. We operate from Monday to Friday and not on bank holidays.
In your confirmation email, you will receive an estimated dispatch date. Orders are dispatched using a full tracking service with insurance. If you order from our site for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. International customs duties and taxes are not refundable on any order.
Returns
Returns on any purchases made from our current collection are possible. Should you wish to make a return, please contact us within two days of receipt of your Sample-cm equipment at sales@sample- cm.com. The return process will proceed within the next four working days.
For a return to be made, Sample-cm equipment must be unworn, unwashed, and not used or altered in any way. It must also be returned along with its original equipment (including straps and tag- instructions) or we will not be able to process your return. Returns are not possible for any archive products or products on sale.
In the case of a return, the buyer is responsible for both the piece(s) and any shipping costs until the piece(s) reach(es) us. Once your Sample-cm equipment has returned to our Berlin studio, we will proceed to make a refund within two weeks.
Your satisfaction is our priority, which is why returns on any purchases made from our current collection are possible. Should you wish to make a return, please contact us within two days of receipt of your Grand Bassin equipment at sales@ample-cm.com. The return process will proceed within the next four working days.
Privacy policy
This Privacy Policy applies to all personal information we collect from and about you on our website located at www.sample-cm.com, when you visit the Website, purchase product from us, engage our customer service representatives; or buy or inquire about goods offered by us. Except as explicitly provided herein, this Privacy Policy does not apply to the practices of entities that we do not own or control, or to people that we do not employ or manage.
Your privacy is important to us. Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of:
- What personally identifiable information of yours we collect
- Who collects such information
- How such information is used
- With whom we may share your information
- What choices you have regarding collection, use and distribution of your information
Your consent
By accessing any part of the Website or using the services, you consent to and agree with this Privacy Policy. This Privacy Policy is part of the Terms and Conditions of Use governing your use of the Website. Any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions of Use. If you do not agree with any part of this Privacy Policy, please do not use the Website. Sample-cm may change or revise this Privacy Policy at any time, at our sole discretion, without notice, simply by posting such changes or revisions on this page. Any such change will be effective immediately upon posting. Your continued use of the Website signifies your acceptance of any such change or revision.
The information we collect
We collect information from you when you make an order, contact us; or otherwise use the Website, or provide information to us. When making an order on the Website, you may be asked to provide your name, e-mail address, mailing address and Paypal email address. The personal information that you provide must be true, accurate and complete, and all registration must contain your real name, address and other requested information. You are responsible for keeping your information current and accurate. Please note that we may retain your information for a reasonable period of time afterward for the purpose of recordkeeping, account management and fraud prevention activities.
Our Website may log certain non-identifying Website usage data, such as the number of visits to our Website; the Internet protocol (IP) address used to connect your computer to the Internet; connection information such as browser type and version, operating system and platform; other software and hardware information; and information about your browsing behavior, such as the date/time you visit the Website, the Website pages that you visit, the time you spend visiting the Website or viewing a page, the number of times you return to the Website, and other click-stream data. We may also use third-party website analytics tools (such as Google Analytics) that collect information about visitor traffic on our Website and any mobile applications. The information collected by such third-party tools may include gender, age, and prior activities on our website. This information is used for internal purposes by Sample-cm to provide better technical support as described in this Privacy Policy. We treat all information of the type referenced in this paragraph as non-personal, unless required by applicable law to do otherwise. Additionally, any unsolicited information that you provide to us shall be deemed to be non-confidential, and we shall be free to reproduce, use, disclose and distribute such unsolicited information to others without limitation or attribution.
Any of the information we collect from you may be used in one of the following ways:
- To respond to your requests for Services
- To personalize your experience with the Website or Services
- To improve the Website and Services
- To improve customer services
- To process transactions
- To send periodic emails
- To protect your rights, our rights and the rights of others
Once you make an order with Sample-cm, you may be included in our mailing list, and we may send you updates, newsletters, correspondence and other materials of this type. If you do not want to receive these communications, please send us an e-mail to unsubscribe.
Use of cookies
Our Website may use cookies, web beacons, or other tracking technologies, to improve and personalize the Website, as permitted under applicable law. We may also work with third parties (such as Google Analytics) that use cookies, web beacons or other tracking technology to collect information about your visits to the Website and/or other websites. The majority of web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of cookies should you wish to do so. Please be aware that if you block cookies, some Website functionalities may not be available to you.
Disclosure of information to outside parties
We may share your personally identifiable information with trusted third parties who assist us in operating the Website, providing the Services, conducting our business, or servicing you, or to our affiliates or agents, so long as those parties agree to keep this information confidential. Examples include fulfilling requests for Services, delivering packages, analyzing data, providing marketing assistance, providing search results and links and processing payments.Additionally, we will share personally identifiable information if we have a good faith belief that: access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, legal process (such as a court order or subpoena), request by law enforcement or governmental authorities; such action is appropriate to enforce our Terms and Conditions of Use, or other policies of our Website or Services, including any investigation of potential violations thereof; such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Website or the Services; or such action is appropriate to protect our rights, property or safety, or the rights, property or safety of our employees, affiliates, agents, contractors, other users of the Website, other users of the Services or others.
Third party links
Our Website contains links to sites other than the Website. Those sites may not follow the same privacy policies as Sample-cm. These sites may send their own cookies to you, and may collect data and make uses of it that Sample-cm would not. We do not examine or evaluate these websites and we are not responsible for their content or operation. When you link to these websites, you become subject to their terms and conditions of use and privacy policies. You understand, acknowledge and agree that all access to and use of any such third party website by you shall be at your own risk.
Entire agreement
The above Terms of Service and Privacy Policy constitute the entire agreement of the parties and supersede any and all preceding, contemporaneous agreements between you and sample-cm.com.
If you have any further questions regarding the Terms of Service or the Privacy Policy, you can contact us at the following email address: sales@sample-cm.com
